Shipping policy

Free US Shipping

Every order ships free to addresses in the United States. We currently ship to the US only.

Delivery time

Orders are delivered in 7–10 business days from the day you order. Business days are Monday to Friday, excluding holidays. Some orders may ship from our fulfillment partners' warehouses outside the US.

Tracking

As soon as your order ships, we'll email you a tracking number so you can follow your package.

Address

Please double-check your shipping address at checkout. If you spot a mistake, email us right away at novlights90@gmail.com. Once an order has shipped, we can't change the address.

Lost or delayed packages

If your package hasn't arrived within 15 business days, or tracking shows it as lost, contact us and we'll help. If it's confirmed lost, we'll send a replacement or a full refund.